Challenges
The company faced challenges in effectively managing their PK data analysis processes, particularly in complying with the stringent 21 CFR Part 11 standards for electronic records and signatures. Their existing systems were inadequate to handle the complex and extensive data management needs, including maintaining compliance with audit trails and efficiently supporting both regulated and non-regulated studies.
Initially, they considered implementing an on-site server solution to retain control over their data and infrastructure. However, the internal IT team was concerned that managing an in-house server for Phoenix software would overextend their resources, which were critical for other IT tasks.
The necessity for a solution that could offer high availability, robust data integrity, and compliance without overloading the existing IT infrastructure became apparent. This need was especially urgent as the company moved toward more electronic and paper-free systems for their analyses, which involved intricate data manipulations and strict compliance with audit trails.